Early in 2021 Lagniappe Law Lab launched their redesigned Pro Bono Net site, ProBonoNet/LA (probono.net/la). For over a decade the ProBonoNet/LA site has served as an online hub connecting public interest lawyers, pro bono volunteers, and the entire Louisiana Civil Justice Community. 

With nearly 150 site members and a rich collection of legal materials, the ProBonoNet/LA site is a well-used resource for attorneys and advocates across Louisiana. This meant that any site redesign effort had to make both the users’ needs and the visibility of the resources first and foremost. “Getting the most out of a site redesign meant understanding the ‘most valuable features’ of the existing site, and thinking strategically about enabling new features that foster a sense of community and purpose” said Amanda Brown, director of the Lagniappe Law Lab. “In our design working group we found that featuring the most-used site tools prominently in the design was key to our users getting the most out of the site. We also used this opportunity to highlight important features that were not used as commonly, but are critical to building up a culture of pro bono in Louisiana.” 

Lagniappe Law Lab engaged Pro Bono Net’s longtime design collaborator, Kristen Argenio of Ideal Design Co, to develop several different options, with different looks and color palettes. “In the end we chose a site design that is a bit of a clean take on traditional colors, and incorporates some Louisiana-specific design elements,” said Brown. “Our users are definitely excited about engaging with the new site. Since we’ve launched, recurring site traffic has grown, unique visitors are up, and people are staying longer on the site. We’re thrilled to have this refreshed resource for the Louisiana Civil Justice Community.”