Jillian Theil is the Pro Bono Net Training and Field Support Coordinator and has been with Pro Bono Net since 2011. She manages the LSNTAP/PBN Community Training series. Stay tuned for more LSNTAP blogs this summer!



Pro Bono Net and LSNTAP kicked off their 2016 LSNTAP Community Training series with the recurring favorite, “50 Tech Tips.” The training featured 50 tech tips for project management, collaboration, communication and more, along with a segment on “homegrown” tools and resources developed by and for the legal aid community. We had great engagement from the audience and some wonderful tech tips shared by the crowd, too!

Jenny Singleton of Minnesota Legal Services State Support kicked things off by highlighting some great tech tips for the legal aid community. Some of these included Grammarly, a free tool to help improve written communication by eliminating errors and enhancing clarity and meaning.

Wilneida Negron of the Florida Justice Technology Center covered a number of great security, accessibility and Google Drive tips, including HTTPS Everywhere and SocioViz.

Afterwards, Reece Flexner of the DC Bar presented some general best practice tips for working with technology, including making sure to draw up business requirements and tools for creating minimum viable products for stakeholder feedback.

Samantha Krykostas of Illinois Legal Aid Online also discussed some tools her organization has been using in the revamp of their website. Tips included the New Relic Website Performance tool and GeniusScan, an app to scan written notes.

Rounding out the tech tips was my presentation on great homegrown tech tools the legal aid tech community has created, including WriteClearly.org, a great plain language tool and LSNTAP.org’s Survey Bank. I also spoke about some great RSS tools to help legal techies stay on top of the latest information in our field.

To view the other tips mentioned on this webinar, be sure to check out materials available on the SWEB Support Site and join us for the next LSNTAP/PBN webinar, “From Investment to Impact: Recent Outcomes Evaluations of Legal Aid Tech Projects.”


LSNTAP helps nonprofit legal aid programs improve client services through effective and innovative use of technology. To do this, we provide technology training, maintain information, create online tools, and host community forums such as the LStech email list. Read about us, or contact us at info@lsntap.org for more information.