Immigration Advocates Network (IAN), a Pro Bono Net project, is excited to launch the 2022 edition of “Remote Legal Support: A Post-Pandemic Guide to Nonprofit and Pro Bono Innovation.” The guide features profiles of nonprofit legal organizations that are leveraging technology and working remotely with volunteers and the community. It includes findings from IAN’s 2021 national survey on strategies, tools, and challenges for immigration legal service delivery during the pandemic. 

Early in the pandemic, service providers were forced to become experts at working with clients and the community remotely. “We wanted to take a closer look at organizations that not only were adapting well to remote services, but were also integrating pro bono lawyers into their model.” says Pat Malone, Associate Director at IAN. “The partner profiles offer wisdom and perspective. Our hope is that the information shared in this guide will help other non-profit organizations meet the challenges.

International Rescue Committee (IRC) Deputy Director of Immigration, Amber Mull and her team have contributed to the guide since the first edition, published in March of 2020.  Mull said, “The RLS guide is a great tool for organizations interested in starting, expanding, or improving remote legal services. The information from practitioners on what has and what hasn’t worked well is incredibly valuable in an environment where in-person services may be limited and innovation can be costly.  Remote services offer a great opportunity to reach new geographic areas and to streamline services for those who have digital literacy and access.” Mull added, “It can be challenging for those who are not comfortable with or have access to technology. Learning how to support people where they are and offering options has been critical to ensuring more people can access services.”  

Access the new guide on the Immigration Advocates Network at