LSC Innovations in Technology ConferenceThe 2019 Innovations in Technology Conference kicks off on Tuesday in New Orleans, Louisiana. The Conference brings together technologists, legal aid staff, courts, funders and others to explore innovative ways of using technology to promote full access to legal assistance for low-income individuals.

Pro Bono Net will be well-represented again this year, with a cadre of our program and technology staff in attendance. We’re also presenting in workshops covering topics ranging from the Legal Navigator initiative (www.simplifyinglegalhelp.org) to implicit bias in legal technology.

The Legal Services Corporation will be livestreaming select sessions throughout the conference including “Creating Inclusive Justice Ecosystems in Alaska and Hawaii: Developments in the Legal Navigator Initiative” with Pro Bono Net Executive Director, Mark O’Brien, and “Older Adults & Technology: The Changing Landscape of Access to Justice for Seniors” with Claudia Johnson. Claudia will also be providing an introduction to the panel “I Get Diversity but What is Inclusion: The Impact of Implicit Bias in Legal Tech” on Thursday, January 10th.

Prior to the main ITC conference, Pro Bono Net is offering two days of LawHelp Interactive Training on Monday and Tuesday to train advocates on how to develop interactive legal documents and court forms that increasing opportunities for those without an attorney to achieve justice.

In addition, Pro Bono Net and several of our partners are participating in a daylong pre-ITC workshop on January 7 hosted the Open Society Foundations focusing on legal empowerment and technology, along with OSF partners and grantees in South Africa, Ukraine, Moldova, and Mongolia. On January 8, Pro Bono Net is co-hosting a “Global Convening on Legal Empowerment and Technology” that includes a larger number of U.S. invitees and international representatives from the UK, Australia, South Africa, Moldova, Mongolia, and Ukraine. The purpose of the workshop and convening is to explore the current and potential role of technology in advancing legal empowerment strategies, with an emphasis on approaches to building legal capacity and agency within local communities.

Below is a schedule of ITCon panels and sessions with Pro Bono Net participating:

*This session will be livestreamed. To see all livestreaming sessions, view the full livestream schedule.

 

Monday, 8:00am – 5:00pm
LawHelp Interactive Training

 

Tuesday, 8:00am – 5:00pm
LawHelp Interactive Training

 

Wednesday, 10:30am
Resilient and Ready: Transforming Disaster Response through Technology and Network Building

  • Ariadna Godreau Aubert, Ayuda Legal Puerto Rico
  • Clarissa Ayala, Lone Star Legal Aid
  • Saundra J. Brown, Lone Star Legal Aid
  • Jeanne Ortiz-Ortiz, Pro Bono Net

Thursday, 8:45am
Older Adults & Technology: The Changing Landscape of Access to Justice for Seniors*

  • Sarah R Galvan, Justice in Aging/National Center on Law & Elder Rights
  • Claudia Johnson, Pro Bono Net
  • David Travis, Chautauqua County Family Court
  • Molly M. K. White, Center for Elder Law & Justice

Thursday, 10:30am
Made in NYC: Emerging Access to Justice Technology

  • Tim Baran, Pro Bono Net
  • Felicity Conrad, Paladin
  • Thomas Officer, Community.lawyer
  • Kristin Turner, Upsolve
  • Linda Tvrdy, DaisyDebt.org

Friday, 8:00am
LawHelp/probono.net Network Session: What’s New and What’s Next for 2019

  • Quisquella Addison, Pro Bono Net
  • Alex Clark, Montana Legal Services Association
  • Mike Grunenwald, Pro Bono Net
  • Laurie Rashidi-Yazd, Atlanta Legal Aid Society Inc.

Friday, 9:30am
Creating Inclusive Justice Ecosystems in Alaska and Hawaii: Developments in the Legal Navigator Initiative*

  • Sergio Alcubilla, Legal Aid Society of Hawaii
  • Lester Bird, The Pew Charitable Trusts
  • Mark O’Brien, Pro Bono Net
  • Stacey Marz, Alaska Court System
  • Glenn Rawdon, Legal Services Corporation

Friday, 11:15am
Connecting Clients to Access — Remotely Bringing Attorneys and Clients Together for Document Assembly

  • Craig Harrison, Utah Legal Services
  • Michael Hofrichter, Houston Volunteer Lawyers
  • Claudia Johnson, Pro Bono Net

Friday, 11:15am
Measuring Impact: An Analytics Framework for Civil Legal Nonprofits*

  • Tim Baran, Pro Bono Net
  • Maureen Jouhet, Illinois Legal Aid Online
  • Meaghan McDermott, Maryland Legal Aid

 

Pro Bono Net would like to recognize the thousands of volunteer lawyers who make a huge difference for those in need and the incredibly important work of pro bono volunteers in building our capacity to meet the vast unmet need for civil legal services.  This year we are celebrating National Pro Bono Week by focusing on disaster resiliency in addition to pro bono work around the country. Throughout the week we will be sharing events, resources and highlights of the work being done to help people facing legal challenges post disaster. We are very proud to showcase this work and hope that it will inspire more people to get involved.

This summer Pro Bono Net launched a national roundtable series to discuss topics of cross-cutting interest to disaster legal aid practitioners across regions, in partnership with Lone Star Legal Aid and the Legal Services Corporation.

Continue Reading Ready, Willing & Able: Organizing the Legal Community’s Response to Disasters | A Pro Bono Week Roundtable Discussion

The Immigration Advocates Network (IAN) and Pro Bono Net (PBN) won this year’s ClearMark Award from the Center for Plain Language, for best Spanish-language website.  The winning site,  https://immi.org/es, which was launched shortly after the November 2016 elections, helps immigrants understand their legal options and find legal help.  

Immi is a free online resource, in English and Spanish. It uses accessible language to reach a wide audience.  An estimated 15 to 20% of the 10 to 11 million undocumented immigrants living in the U.S. are eligible for legal status.  Immi’s interactive quiz asks questions about family, immigration history, and circumstances to help them identify the options.  The site provides additional plain language articles on immigration law, legal rights, how to get good legal help, and more. It has a directory of over 1,000 nonprofit legal service providers, searchable by location. Most recently, we launched a new “Make a Plan” interview on immi, to help immigrants prepare for the risk of arrest or deportation, and protect their families.

Continue Reading Immi Wins 2018 ClearMark Award for Plain Language

Pro Bono Net staff members will be presenting on a variety of equal justice issues at the 2018 Equal Justice Conference (EJC) this week in California. The Conference takes place May 10th – 12th in San Diego and is hosted by the ABA Standing Committee on Pro Bono and Public Service and the National Legal Aid & Defender Association.

Pro Bono Net is a national nonprofit leader in increasing access to justice through innovative uses of technology and collaboration. Our staff is made up of a cross-disciplinary team from legal, technology, and community engagement backgrounds who are committed to finding innovative, sustainable solutions for expanding access to justice. The Equal Justice Conference brings together all components of the legal community to discuss equal justice issues as they relate to the delivery of legal services to the poor. Staff members will present on a wide range of topics, including cutting-edge collaboration models in the justice communities, technology to expand pro bono participation, and designing and delivering better tools to assist self-represented litigants.

Continue Reading Pro Bono Net at this year’s Equal Justice Conference

Make a Plan

What if you or a loved one were taken abruptly by immigration enforcement agents? What would you need to prepare for yourself and your family? At a time of increased and aggressive immigration enforcement, it is good practice to be well-equipped and take appropriate steps to be prepared.

“Make A Plan” is a new resource on immi.org, a project by the Immigration Advocates Network (IAN). Make A Plan was created in response to emergency requests by immigrant families at workshops and community events. Parents wanted to know who their children can stay with, and who can pick them up at school. Heads of household wondered what would happen to their home, business, bank accounts, and insurance policies. The scarcity in organizational knowledge and capacity to provide planning services is what led to the inception of Make A Plan.

Make A Plan puts knowledge in the hands of anyone with a digital device. By answering a few simple questions, anyone can get a checklist of what to do to protect their children, manage their home, bank accounts, insurance and other financial assets if they are detained or deported. Additionally, Make a Plan links to the confidential immigration screening tool in immi, which helps people find out if they may qualify for lawful status in the U.S. Make a Plan is available in English and Spanish. It is free to use on phone, tablet, or desktop at https://www.immi.org/home/make_a_plan.

Let others know about immi. Order free Know-Your-Rights cards to hand out at your office or events: www.immi.org/order. Visit immi’s Facebook Page at www.fb.com/my.immi for graphics to share on social media. Join us in inviting others to #MakeAPlan with immi. Help us get the word out!

After completing a major technology rebuild of LawHelp Interactive’s (LHI’s) backend in 2015, the LHI team shifted focus to improving the look and feel of LHI. That same year, about 20% of users accessing lawhelpinteractive.org were doing so with mobile and tablet devices making it clear that the mobile and tablet experience should be a central consideration for any redesign of the site.

With that in mind and in partnership with Legal Aid Society of Hawaii (LASH), LHI secured funding for a mobile-first redesign and related enhancements to the LHI platform. LASH and the LHI team formed a group of national partners to serve on a mobile usability committee*. We also enlisted the help of Rootid, a national brand strategy, design and web development firm for nonprofits to create the new designs and layouts. Rootid was a great fit for this project because they were able to leverage their prior experience with LHI where they conducted a device-independent LHI usability study (funded under a Legal Services Corporation Technology Initiative Grant).

Implementation

With the new designs and related enhancements settled upon by the summer of 2017, the LHI Tech team began coding these enhancements. This development was in part funded through another Legal Services Corporation Technology Initiative Grant that supports the LHI infrastructure granted through Ohio State Legal Services Association (OSLSA).

Pro Bono Net’s Mirenda Meghelli and Alice Pucheu were leads on the project, and were supported by their colleagues Doug Carlson, Greg Tenzer, and Kanchana Hedge.  LHI Program Manager Claudia Johnson also acted in an advisory capacity, and others at PBN were also key in helping the project become a reality, including Liz Keith and Mark O’Brien. After deployment, Pro Bono Net’s Community Support Associate Rafael Ramirez has been key in tracking end user help requests.

Though the new look and feel did not include major changes in functionality for the platforms, some improvements were made to take advantage of the opportunity. The new features include improving the search function and abilities through a new grid system, and improving the account creation/sign in experience to make it easier for users. The system now also lets attorneys mark “favorite” forms; a helpful shortcut for regular users.

Plain Language

In addition to an updated design, the new platform underwent a plain language review to improve accessibility of the platform across all devices. The LHI environment has been significantly improved since the redesign went live and additional enhancements and fixes continue to be pushed based on end user feedback and ongoing testing. More than 4,000 people have watched the new informational video, and feedback from partners and users on the new design has been positive:

“I really liked the mobile-optimized interface!”

“Staff are always available and responsive. New website design seems much more user-friendly.”

“The website redesign is a great improvement.”

With more than 1 million interviews served on LHI in 2017, this mobile-first redesign will benefit the large and growing number of LHI users.

Learn More

If you want to learn more about LawHelp Interactive, please contact Claudia Johnson at cjohnson@probono.net. If you have questions related to the LHI Redesign project, please contact Mirenda Meghelli at mmeghelli@probono.net

More information about LHI can be found here: probono.net/lhi or to visit LHI go to http://www.lawhelpinteractive.org

*The mobile advisory group is made up of national partners from California, Ohio, Florida, Illinois, Michigan, South Carolina, Minnesota, Massachusetts, Kansas, Utah, and Georgia. The group also included technology partners from HotDocs Corporation and CALI.


Pro Bono Net leads a national effort to provide online legal document assembly for poverty law and court access to justice programs. LawHelp Interactive allows subject matter experts to create interview templates that can be used to assemble court forms and other legal documents based on a user’s input. The system increases opportunities for self-represented litigants to achieve justice on their own and improves efficiency for legal aid, pro bono and courts-based access to justice programs. Read a case study about how the NY Courts are using LawHelp Interactive. This project is in collaboration with Ohio State Legal Services Association, with funding by the Legal Services Corporation and the State Justice Institute, and using HotDocs software.

The current Administration is ending Temporary Protected Status (TPS) for hundreds of thousands of people, and the future of Deferred Action for Childhood Arrivals (DACA) is uncertain. Detention and deportation rates are up. How can communities protect themselves?

Immi.orgImmi.org, a project of the Immigration Advocates Network, provides free information in English and Spanish to empower immigrants. Immi features include: a learning center with plain language articles about immigration law, a personalized screening interview to anonymously identify legal avenues for relief, and a referral list of over 1,000 nonprofit legal service providers.

In its first year, more than 100,000 people have visited immi. Nearly half have tried the personalized screening interview, to find out if they may qualify for legal immigration status. In the United States, an estimated 10 to 20% of undocumented immigrants have legal options, but do not know it. Immi helps them find out more.

How can advocates and volunteers help? Share immi.org with your community. Use it in your workshops, post it on your website, and prepare immigrants for legal appointments. Order free Know-Your-Rights cards to hand out at your office or events: www.immi.org/order. Share immi on social media: www.immi.org/share. Help us get the word out, to empower immigrants.  


immi™ helps immigrants in the U.S. understand their legal options. Our online screening tool, legal information, and referrals to nonprofit legal services organizations are always free to use.

The Immigration Advocates Network (IAN) is a collaborative effort of Pro Bono Net and leading immigrants’ rights organizations designed to increase access to justice for low-income immigrants and strengthen the capacity of organizations serving them. IAN promotes more effective and efficient communication, collaboration, and services among immigration advocates and organizations by providing free, easily accessible and comprehensive online resources and tools.

There are 21 summer internship opportunities for law students interested in public interest law and technology through the ATJ Tech Fellows program. Two of these positions will be hosted by Pro Bono Net in New York.

The ATJ Tech Fellows program is designed to provide law students with practical experience on the use of technology in the delivery of legal services. The program offers a combination of virtual classroom learning and a 10-week hands on placement at a partner organization.

One of these positions will be placed in our NY office, working with the national online document assembly team, LawHelp Interactive (LHI) (https://www.atjtechfellows.org/pro-bono-net).

The other position is with partners in NY, Nassau Suffolk Law Services Committee (https://www.atjtechfellows.org/nassau-suffolk-law-services), and hosted at LawHelpNY (LHNY).

As part of the ATJ Tech Fellows programs the summer participants will be part of a diverse cohort across the country receiving training via virtual classrooms, “brown bags” with national thought leaders, and access to mentors through the program. The fellowship also provides a stipend. More details on the Fellowship and how to apply can be found here: https://www.atjtechfellows.org/overview/

 

Deadline is 2/9/2018 for applications.


The Access to Justice Tech Fellows is a 10-week fully funded experiential learning program that places law students at legal services organization to develop innovative solutions that leverage technology, data, and design to expand access to legal services and improve our civil justice.

Several Pro Bono Net staff members will be presenting at multiple sessions on a variety of equal justice issues at the 2017 NLADA Annual Conference, December 6th-9th. NLADA brings together more than 700 equal justice advocates each year to participate in substantive workshops on topics critical to helping effectively meet the legal needs of low-income people. This year’s NLADA conference theme is “Safeguarding Justice for All.”

Pro Bono Net is a national nonprofit leader in increasing access to justice through innovative uses of technology and collaboration. Pro Bono Net’s staff is made up of a cross-disciplinary team from legal, technology, and community engagement backgrounds who are committed to finding innovative, sustainable solutions for expanding access to justice. Pro Bono Net will present on a wide range of topics, including innovative uses of online document assembly and technology to expand pro bono participation.

Staff attending the conference includes Mark O’Brien, Executive Director; Audrey Roofeh, Director of Program Delivery; Quisquella Addison, LawHelpNY Program Director, Claudia Johnson, LawHelp Interactive Program Manager; Mirenda Meghelli, LawHelp Interactive Program Coordinator, and Mike Grunenwald, Program Coordinator.

For more details on each workshop, please visit the NLADA website here.

Thursday, December 7

4:15 – 5:45 pm

Building tools for Self Represented Litigants: LawHelp Interactive and A2J Author

  • John Mayer, CALI
  • Claudia Johnson, Pro Bono Net

Friday, December 8

8:30 – 10:00 am

Urban Pro Bono Meets Rural Clients:  Remote Services Delivery Models in Action

  • Lillian Moy, Legal Aid Society of Northeastern New York
  • Melody Harkness, Legal Aid Society of Northeastern New York
  • Claudia Johnson, Pro Bono Net
  • Mike Grunenwald, Pro Bono Net

10:30-12pm

Big Ideas: The Future of Pro Bono

  • Sharon Goldsmith, Pro Bono Resource Center of Maryland
  • Mark O’Brien, Pro Bono Net
  • Eve Runyan, Pro Bono Institute
  • Steve Scudder, ABA Standing Committee on Pro Bono and Public Service

4:15 – 5:45 pm

How you can Leverage Online Forms to Enhance your Staff and Pro Bono Attorney’s Work

  • Lillian Moy and Melody Harkness, Legal Aid Society of Northeastern New York
  • Neil Steinkamp, Ross Risius Stout
  • Courtney Smith, Veterans Consortium Pro Bono Program
  • Claudia Johnson, Pro Bono Net

 


National Legal Aid Defender Association (NLADA) is America’s oldest and largest nonprofit association devoted to excellence in the delivery of legal services to those who cannot afford counsel. They provide advocacy, guidance, information, training, and technical assistance for members of the equal justice community, especially those working in public defense and civil legal aid.

NLADA’s Annual Conference is the leading national training event of the year for the civil legal aid, indigent defense, and public interest law communities. The conference offers advocates the substantive information and professional skills they need to respond to the legal needs of low-income people, provides unparalleled opportunities to meet and exchange ideas with colleagues from across the country, and helps fulfill continuing legal education requirements.

After two days of retail shopping for bargains – Black Friday and Cyber Monday –#GivingTuesday is a day for giving back.  All over the country, and indeed the world, people are embracing this day as an opportunity to raise money for the good of the wider community. Pro Bono Net is using our #GivingTuesday Celebration to highlight feedback and stories from our users and volunteers.

You can get involved in one or more of the following ways:

Donate to the Pro Bono Net Family – #GivingTuesday is about giving back to our communities. Pro Bono Net is instrumental in creating technologies that promote access to justice for our most vulnerable populations. We are asking that people show their support for our work by making a tax deductible donation to help us fulfill our mission to bridge the justice gap.

Share your dedication on social media – All day on #GivingTuesday Pro Bono Net will be sharing feedback and stories from our users and volunteers. We are inviting our community to join us by sharing their stories and motivations! We are using the hashtags #GivingTuesday and #AccesstoJustice for the day.

Volunteer – We encourage any lawyers who can to volunteer with organizations across the country to increase access to justice for those who cannot afford representation. Start searching for opportunities to volunteer right now by using our searchable online Pro Bono Opportunities Guide or check out our “Volunteer Tools” page to learn about the range of online resources we have on probono.net to help mobilize and engage pro bono volunteers.

Across America millions have legal needs that are still going unmet. Being unable to afford an attorney can limit access to justice significantly. Through innovative technology solutions, Pro Bono Net empowers the public with information and self-help tools to improve their lives, equips advocates with the resources to make a stronger impact, and mobilizes volunteers to expand the help available. Along with a broad network of partners, our programs increase access to justice around the nation.

Pro Bono Net needs your help to bring access to justice to millions of Americans. You can give back by participating in our #GivingTuesday Celebration on November 28th. www.probono.net/donate

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#GivingTuesday is a movement, built by people around the world, to celebrate giving of all kinds.  It is celebrated on the Tuesday after Thanksgiving (in the U.S.), Black Friday and Cyber Monday; this year it falls on November 29, 2016. This movement is the result of the collective power of a unique blend of partners—nonprofits large and small; businesses and corporations; schools and universities; civic campaigns in cities, states and regions; and families and individuals—to inspire people to take collaborative action to improve their local communities and contribute in countless ways to the causes they believe in. Everyone has something to give.  For more details about the #GivingTuesday movement, visit the #GivingTuesday website (www.givingtuesday.org), Facebook page (https://www.facebook.com/GivingTuesday) or follow @GivingTues and the #GivingTuesday hashtag on social media.