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Connecting Justice Communities

LawHelp Interactive is Making a Big Difference for Domestic Violence Survivors

Posted in Legal Services, Libraries, Technology

There are over 4,000 online forms on LawHelp Interactive, the largest national online document assembly platform designed specifically to meet the needs of low-income communities and the legal aid providers that serve them.

Forms are available in various areas of law and for a range of audiences. By and large, family law is the area with the greatest number of interviews posted and documents assembled. For example, in looking at the most recent quarter of statistics, from June to September 2014, 135,459 interviews were done in the family law area (excluding guardianship/conservatorship), compared to 12,408 housing forms, another area of great need for help and forms.

However, when diving in and looking at the numbers more carefully, it is striking to see that there are not a lot of domestic violence pleadings posted in LHI. This comes as a surprise, since all states have a uniform domestic violence form instead of forms that vary county by county, and the many benefits to survivors of being able to ask for protection from outside a courthouse from safe locations..

Divorce forms account for approximately 40% of resources and assemblies in LHI. Divorce and separation and annulments, including debt relief make up about 54,000 of all the assemblies during this period (out of 135,549 totals). Compared to this, DV form assemblies (at 19,214) make up only 14% and  pale in comparison. However, when diving in and looking at each state, there are some states that are having enormous success in the utilization of their DV and protection online forms; in these states the courts have whole-heartedly embraced online forms as part of their self-help strategies online and in brick and mortar self-help centers.

In New York, the NY Courts through their DIY form initiatives are seeing good use of their online form interviews that help survivors obtain protection orders. In fact, in New York DV protection order document creation via LHI is almost at par with Divorce/Separation/Annulment. In New York, 4391 Orders of Protection were created from June to September 2014. This success is mostly due to the e-filing initiative that was piloted out of the Bronx County self-help center which has now expanded to all judicial districts in New York and is part of a collaboration between Safe Horizon, Pro Bono Net, and other partners to make the forms available to survivors at self-help center with the assistance of trained advocates.

In Minnesota, also the home of an innovate e-filing project, a 1,612 forms were created for DV survivors in the 3rd quarter of 2014. In August 2014, the Minnesota Courts restarted an e-filing pilot that allows survivors to file DV protection requests through the Minnesota MyCourts page. This pilot recently won a State Innovation Award from the Humphrey School of Public Policy. Over 680 harassment petitions and orders for protection have been filed at the Hennepin County self-help center through the pilot.

Another state that is seeing great utilization of online forms is California. In California, the courts are using online forms in self-help centers that provide services in person with the Riverside Self-Help Center providing assistance online. During this period, over 6,700 DV assemblies were created (34% of all family law documents created across the state). The bulk of these assemblies come from Riverside County. In January 2014 they started making the online forms available for filing through faxing using the LHI platform to let survivors access the forms online from safe shelters, police departments, and other locations. Part of this volume is also explained by the partnership between Neighborhood Legal Services in Los Angeles and the LA Superior Courts through the Domestic Violence Self-Help Assistance project (DASH)—which has been allowing survivors to create protection orders and file them in person at over 5 self-help centers for years.

The benefits of providing online DV forms are many. DV forms are a natural form to automate given that as mentioned before there are statewide DV forms available in each state. So instead of having to create county-by-county forms—a legal aid or court wanting to automate a form could create a statewide form with the same level of effort. Once a form is available online either through select self-help centers or survivors assistance projects, the form could be e-filed from any safe location, as NY courts and Minnesota Courts are doing. For survivors, who generally are working under difficult financial conditions, often are afraid of running into the abuser in person, and might be trying to protect their children, and keep their home safe while living in danger, avoiding the trip to the court is an amazing improvement. They can ask for their protection form from a shelter (as they do in Idaho, Los Angeles and surrounding counties and Riverside), they can do it a police station with the help of a trained officer or with the help of survivors services, or at a DOJ Justice Center (as they do in Los Angeles), or they can do it from a library, or a virtual self-help center, as they do it in Arkansas or Washington State.

October is DV awareness month. Legal nonprofits and those working on Access to Justice need to consider making easy-to-use online DV pleadings available to their communities. Working with courts to accept the pleadings produced, and promoting the forms so that shelter workers, and other survivor advocates can access the forms and help survivors complete them, can go a long way in protecting a life.  Survivors should not be required to take time off from work and spend an entire day to get the benefits of a protection order. Access to Justice should be reachable from anywhere at anytime, including after hours. Incorporating e-fillable self-help friendly forms into survivor advocacy projects and working in partnership with providers that already work with these groups, including civil legal aid non profits, will go a long way in removing some of the difficulties and barriers when they need to figure out how to protect themselves, their children, and their homes.

Pro Bono Net Celebrates National ‘Celebrate Pro Bono’ Week

Posted in Celebrate Pro Bono Week, Pro Bono, Technology

Pro Bono Net is pleased to announced our partnerships and celebrations surrounding the 2014 National Celebrate Pro Bono Week (October 19 – 25). National Celebrate Pro Bono Week focuses the nation’s attention on the increasing need for pro bono and acknowledges the dedication and unprecedented response of attorneys who volunteer their services throughout the year.  Pro Bono Net, a national non-profit organization dedicated to increasing access to justice for the disadvantaged through innovative uses of technology, collaboration, and volunteer mobilization, joins this week long celebration to salute the work of volunteer lawyers across the country who help low-income people achieve access to justice.

Pro Bono Net is proud to have partnered with the American Bar Association’s Standing Committee on Pro Bono and Public Service on the 2014 Celebrate Pro Bono website (www.celebrateprobono.org). Lawyers, law students, and paralegals interested in volunteering can find organizations in Pro Bono Net’s national opportunities guide (http://www.probono.net/oppsguide/) and training events on the Pro Bono Net Calendar (http://www.probono.net/calendar/). As part of the celebration this year Pro Bono Net is excited to once again present a series of blog posts gathered from members of the legal community on our blog Connecting Justice Communities (www.probono.net/blog).

This year we will welcome guest bloggers from the entire spectrum of the legal profession, including volunteers and pro bono professionals from nonprofits, corporations, private law firms and public interest law firms. Our contributors include Audrey Roofeh, Polaris Project; Stacy Lefkowitz, Volunteer Lawyers for the Arts, Inc; Nura Maznavi, American Bar Association; Malorie Medellin, Latham & Watkins LLP; Jillian Theil, Pro Bono Net; and several others in the pro bono community. These posts will appear on the blog starting during Celebrate Pro Bono Week and into early November.

Pro Bono Net will be participating in events and celebrations around the Week, including a joint-webinar with LSNTAP on technological innovations in pro bono delivery, and is pleased to join in acknowledging the legal profession’s commitment to pro bono work. Pro Bono Net’s online platform, at www.probono.net, makes it easy for attorneys to get involved in pro bono work, saving them time and connecting them with opportunities, training events, mentors, and searchable libraries of practice resources they won’t find anywhere else.

LSNTAP/PBN Webinar: Innovations in Technology-enabled Pro Bono

Posted in Celebrate Pro Bono Week, Immigration, Legal Services, Libraries, Pro Bono, Technology, Webinar

In honor of National Celebrate Pro Bono Week, Pro Bono Net and LSNTAP partnered to produce a pre-Celebrate Pro Bono Week webinar on innovations in technology-enabled pro bono. Moderated by Adam Friedl of Pro Bono Net, the webinar presented examples of new innovations in technology to support pro bono, as well as tips on how to make these technologies more effective and helpful for pro bono programs.

Paul Haidle, Director of the Volunteer Attorney Program at New Mexico Legal Aid, kicked off the presentations by discussing their virtual legal fair, in which attorneys gather at a central hub and connect with clients in rural areas using Skype. Additionally, Haidle explained steps to developing a successful rural clinic and technology considerations for a virtual clinic.

Next, Ric Morgan, a private attorney, and Beth Anderson of Johnson & Associates, covered a virtual pro se clinic concept – free monthly clinic(s) at public libraries across Colorado that link parties without an attorney to counsel over the Internet – and a sample plan for implementing such a concept.

Tony Lu, Product Manager at Immigration Advocates Network, then described work being done on Citizenshipworks 2.0. Citizenshipworks 2.0 is a project currently in development that utilizes expert systems, online forms, contextual information, and video/web chat to connect those seeking US Citizenship to the appropriate pro bono resources.

Afterwards, Brian Houghton, Litigations Projects Manager at Law Help Ontario demoed LHO’s ticket system to manage their remote assistance project, as well as considerations for undertaking such a project.

Lastly, Claudia Johnson, LawHelp Interactive Program Manager at Pro Bono Net concluded the webinar with a discussion of online forms and e-filing projects in the legal aid community.

While this was the final LSNTAP/PBN webinar of 2014, be sure to check out LSNTAP.org for additional information about upcoming online trainings. Materials from this and other webinars in this series are available on the SWEB Support Site.

Restoring the Anacostia River Through Pro Bono

Posted in Pro Bono
Russ Randle

Russ Randle

A few months ago, we highlighted Squire Patton Boggs’ innovative pro bono model, the Public Service Initiative. Today we’re happy to report on another of Squire Patton Boggs’ pro bono successes: the ongoing restoration of the Anacostia River. Beginning in 2005, Russ Randle (then of Patton Boggs) began working with DC Appleseed on the rehabilitation of the Anacostia River following years of degradation through sewage runoff and storm overflows. The river lost the ability to cleanse itself and had become a danger to the community and environment.

On September 16th, DC Appleseed celebrated its 20th Anniversary and as part of the celebration honored Squire Patton Boggs (and others!) for its work supporting DC’s revitalization, in particular the Anacostia River Restoration. A few weeks ago, I spoke with Russ about Squire Patton Boggs’ work on the restoration and his work with DC Appleseed over the past 9 years.

Working with DC Appleseed and the National Resources Defense Council, Patton Boggs initially focused on a series of projects setting standards for the Anacostia Water Development Zone. The standards were among the most advanced in the country and eventually became a template for the EPA’s Storm Water Development plan. Subsequently, Russ led a group of pro bono attorneys from Patton Boggs, Covington & Burling, and Weil, Gotshal & Manges on a report examining regulatory and legal accomplishments in the restoration and identifying remaining gaps and how to fill them. (For a great summary of the report, watch Brooke DeRenzis of DC Appleseed and Russ present on it!)

The report highlighted that restoration would improve recreation and natural wildlife in the surrounding areas and eventually lead to a swimmable and fishable river. In addition, the implementation of green infrastructure would produce new jobs and business opportunities in economically struggling Northeast and Southeast Washington, D.C. In addition, it recommended that a partnership between the Federal and local governments on cleanup (at $2 local for every $ federal) and to focus on incentivizing the retrofitting of waterfront homes through tax credits and waterfront commercial properties through tax relief (e.g. property taxes) and streamlined permitting. Many toxins, including legacy toxins from decades old discharges (that are hence not covered under the Clean Water Act), pollute the river, creating ecological concerns and serving as a potential danger to the local community.

These toxins are especially problematic for fishing and this potential danger was of particular concern to Russ. While working on the report, he was particularly struck by the widespread consumption of fish from the Anacostia River despite the numerous signs and notices warning against it. Warnings are ineffective for those with food security concerns and they are also often the most vulnerable if they get sick. Since the report, Squire Patton Boggs has focused its efforts on toxin and sediment cleanup, working through the District Department of the Environment and on legislation from the DC Council.

Russ’ work with DC Appleseed was a continuation of a career full of pro bono and environmental work. Inspired by his time with the Scouts, Russ went to law school so he could work in environmental law. His wealth of experience from paid matters has made him uniquely situated to assist with pro bono environmental causes, for example identifying less commonly used legal strategies. In addition to working with Appleseed since 2005, Russ has represented asylum seekers, worked on human rights in Sudan and South Sudan, and helped incorporate and obtain the tax emption for the League of Conservation Voters’s 501(3) education arm in 1984.

LSNTAP/PBN Webinar: 50 Tech Tips

Posted in Legal Services, Technology, Webinar

Last month Pro Bono Net and LSNTAP took the legal community back to school with the 50 Tech Tips webinar. Xander Karsten, the LawHelp Program Coordinator here at Pro Bono Net, moderated the webinar. I suppose one could say he was the principal! The lesson plan covered website launches, productivity and efficiency enhancers, and data analysis and visualization with some general purpose tips thrown in for fun.

Kim Marhsall, Content Developer & Project Manager at Arkansas Legal Services Partnership, kicked things off by highlighting some efficiency enhancing services and apps. My personal favorites were the speed-reading app Spritz (and for PDFs readsy), the language teacher Duolingo, and word finders such as One Look and Tip of My Tongue.

Tony Lu, Citizenship Works Project Coordinator at the Immigration Advocates Network, augmented Kim’s presentation with a focus on general productivity tools. For collaborative project management he recommended Trello and for those times when you’re in a loud office and need to focus, check out Noisli or Simply Noise.

Coming off his recent partnership with Pro Bono Net on OlmsteadRights.org Talley Wells, the Disability Integration Project Director at Atlanta Legal Aid Society, gave some tips for launching a website. Talley’s central tip was to plan, plan plan! Make sure you know what is and, maybe more importantly, what is not possible and think about the site from a user perspective. A good best practice is to have a soft launch and audit your site for accessibility before and after as users find bugs and other issues. In addition, Brian recommended the LSNTAP Guide on accessibility and the Wave.WebAIM tool.

Jessie Posilkin, the Training and Implementation Specialist at LSC, concluded the webinar with some fantastic tips on data analysis and visualization. For those just starting out, she recommended Tuva Labs and School of Data as great resources to learn how to use and display data compellingly. For a bit more advanced work she highlighted SQL School as a great place to learn database querying.

The webinar lived up to the hype and is a great resource for anyone looking for simple (and powerful!) tech tips and hacks. Materials are available on the SWEB Support Site and join us for the next LSNTAP/PBN webinar, Innovations in technology-enabled pro bono!

Exciting October Trainings at PLI

Posted in Legal Services, PLI, Pro Bono, Webinar

This October, the Practising Law Institute (PLI) is hosting trainings on a variety of subjects that will be especially helpful for pro bono and legal services attorneys. These programs are an essential element of PLI’s commitment to providing attorneys with the skills and training to feel confident taking on pro bono cases (and to win them!). These events will be held in PLI’s San Francisco Center; unfortunately, I don’t think I will be able to wrangle a flight out to San Francisco so I’ll have to watch via the live webcasts available on PLI.edu.

Before delving into the program details, we want to highlight two other ways PLI supports legal services attorneys and the larger access to justice movement. PLI’s Pro Bono Privileged Membership program provides approved non-profits with “an all access pass to attend ANY PLI seminar” for free without having to submit scholarship applications. The Privileged Membership is an easy, convenient, and free way for non-profits to stay-up-to-date on crucial legal issues. Interested organizations can apply by contacting PLI’s Pro Bono Membership Services.

If your organization does not qualify for a Membership, make sure to take advantage of PLI’s generous scholarship program for nonprofit and public interest attorneys, law clerks, professors, low-income, and unemployed attorneys. Applying only takes a few minutes and the scholarships grant you full access to both in-person trainings and webcasts.

We would also like to thank PLI for championing the need for pro bono as one of Pro Bono Net’s Bronze Sponsors since 2011. In addition to sponsoring us, we thank them for generously inviting us to some fantastic events over the past few years.

And now on to the programs:

October 2nd: Representing the Pro Bono Client: Advocacy Skills for Administrative Hearings 2014

The need for pro bono assistance with administrative hearings has never been higher. The trend of employers increasingly challenging all Unemployment Benefits claims combined with the explosion of Unemployment Insurance claims during the recession and court system and legal services budget cuts have created a “perfect storm” for public assistance recipients. As a result, families face the very real possibility of hunger, homelessness, and overall family instability.

This free training is designed to help mitigate the crisis by providing attorneys with a basic understanding of common issues and strategies in providing assistance with administrative appeals. The program will focus on California law, but will also cover many topics such as due process and other rights that apply nationwide; therefore advocates from other forums would benefit from the information and attending the program. Register with PLI to attend online or in person.

October 8th: California Special Education Law 2014 

Close to 700,000 California students (10% of the state’s total public school enrollment) with disabilities receive special education services. The California Special Education Law 2014 program will provide attendees with a targeted look at a number of hot topics and cutting edge issues affecting the practice of special education law:

  • Transition Planning: Trends and Strategies for Students with Individual Education Plans
  • Understanding School Discipline for Special Education Students
  • How to Leverage the IDEA to Assist Children with Disabilities and their Families in Obtaining Child Care, Early Education, and After-School Care Opportunities
  • How to Effectively Get Services for OHI Children Under IDEA and Section 504

The free program is appropriate for both new and veteran practitioners, both as a live classroom training and via PLI’s webcast platform.

October 20th: California Trial Evidence 2014 

Mastering the complexities of California evidence often can be the difference between winning and losing at trial. Recent case law and statutory developments in the law of evidence render this mastery critical in modern litigation and trials. This program is designed to give you the most up-to-date information on California evidence standards including admissibility of electronic evidence, demonstratives, expert witnesses, and more!

All civil and criminal trial attorneys who want to hone their evidence skills and stay on top of recent developments in the field should attend. The program will be especially valuable for newer attorneys trying their first few trials as well as for experienced courtroom advocates who will stay abreast of recent developments. Registration and more information is available at PLI.

PBN Attends PLI’s Supreme Court Review

Posted in Conferences, Legal Services, PLI, Pro Bono

At the end of July, my colleague Adam Friedl and I attended the Practising Law Institute’s (PLI) 16thAnnual Supreme Court Review. We want to thank PLI, a Pro Bono Net Bronze Sponsor since 2011, for inviting us (again) to the always-fascinating event. The daylong session kicked off with the themes and key decisions of the October 2013 Term. The diverse panel included law professors, practitioners, and journalists who provided a comprehensive and insightful (and occasionally controversial!) overview of the term, with a focus on some of the most noteworthy topics such as the ACA birth control mandate, unions and labor law, and warrantless searches of arrestees’ cell phones. It was a term of narrow decisions that leaned in a conservative direction and may set the stage for more sweeping changes in the future. Many of the panelists agreed that several of the cases were “proxy skirmishes” that avoided the wide ideological gulf on the Court. Adam and I left the program with a much better understanding of the 2013 Term and where the Court is going in the future. We cannot wait to return next year!

Throughout the day, three of the panelists (and the two conference co-chairs!), Joan Biskupic of Reuters, Dean Erwin Chemerinsky of University of California Irvine School of Law, and Professor Martin Schwartz of Touro Law School, were kind enough to sit down with Adam and me to discuss the 2013 Term and the evolving pro bono landscape.

Joan Biskupic

Joan Biskupic

We sat down with Ms. Biskupic for a quick chat before the day’s action began. She has chronicled the history of LGBTQ litigation, and in particular same-sex marriage cases, and recently wrote an article observing that BigLaw pro bono support has been exclusively on behalf of LGBTQ advocates. She traced her coverage of the cause back to a 1993 Washington Post article about contemporary gay rights cases, with a focus on a Hawaii Supreme Court ruling that “opened the door to gay marriages.” From there, she noted that the legal community became increasingly supportive of gay-rights – often before the rest of the country. In the landmark 2003 case Lawrence v. Texas, the ABA and O’Melveny & Myers came out in support of LGTBQ rights with amicus briefs and throughout the rest of the 2000s, the BigLaw community increasingly lined up on the side of progress. This culminated in pro bono support for the plaintiffs in last term’s key same-sex marriage cases. Ms. Biskupic speculated that demographics and the legal profession’s collegial and inclusive atmosphere contributed to the early support for gay rights.

Dean Erwin Chemerinsky

Dean Erwin Chemerinsky

At lunch, we spoke with Dean Chemerinsky and Professor Schwartz about how the Supreme Court affects the need for pro bono and the Court’s evolving understanding of technology. Last year, Dean Chemerinsky suggested that Shelby County v. Holder would create new demands for pro bono litigation. He echoed those comments this year, saying that without Section 4(b) of the Voting Rights Act or a new act of Congress that requires designated jurisdictions to get preclearance from the Justice Department, election system challenges must go through Section 2 – a far more resource intensive process. In addition, Professor Schwartz commented on the need for pro bono efforts to challenge the subsequent rush of voter ID laws.

On a more Pro Bono Net, technology-centric subject, we asked if they agreed with the New York TimesFarhad Manjoo’s contention that this Term showed the Court to be tech-savvy. They commented that clerks often explain technology to the justices, for example Aereo, but that in Riley v. California, which held that police need a warrant to search a cell phone, the Court relied on high-quality amicus briefs and perhaps most importantly, their own experience. The Justices own cell phones and can appreciate how much information we put on them!

Professor Martin Schwartz

Professor Martin Schwartz

We concluded by asking how UC Irvine and Touro encourage pro bono in their student bodies. Touro has a 50-hour pro bono graduation requirement, which is separate from the 50-hour rule for admission to the New York State Bar. Similarly, UCI requires students to go through a clinical experience, supervised by a faculty member, before being eligible for graduation. In 2013, 92% of UCI students performed pro bono service and the average was over 100 hours. The school also provides 10 fellowships a year to assist graduates who are interested in public interest jobs. Dean Chemerinsky and Professor Schwartz hope that these programs and the spread of innovative pro bono and public interest service delivery models will help increase access to justice in 21st century America.

Human Trafficking Legal Access Center Launched in April

Posted in Launch, Legal Services, Pro Bono

In April, in collaboration with the American Bar Association (ABA) and Polaris Project, Pro Bono Net unveiled the new Human Trafficking Legal Access Center. This exciting new initiative connects pro bono lawyers with non-profits who serve human trafficking survivors.

Human trafficking is one of the fastest growing criminal industries in the world. While the number of trafficking survivors in the US is largely unknown, it is estimated that hundreds of thousands of US citizen minors are at risk of commercial sexual exploitation. 12.5% of endangered runaways reported to the National Center for Missing and Exploited Children in 2012 were likely child sex trafficking victims and 68% of global human trafficking victims are victims of forced labor.

Human trafficking survivors have a tremendous need for legal services, yet the complexity of their cases often prohibits pro bono attorneys from becoming involved. “There is still a lot of knowledge that needs to be gained about what human trafficking looks like,” explained Audrey Roofeh, Training and Technical Assistance Coordinator at Polaris Project. “The experience for human trafficking survivors might not be something a pro bono attorney is familiar with from other cases.” One survivor may have immigration needs, a criminal conviction, family law concerns, and more – easily too much for one attorney to handle. The new site eases these barriers and involves more pro bono lawyers in the human trafficking field.

The site stemmed from past ABA president Laurel Bellows’ keen interest in helping human trafficking survivors with their legal needs. As Bellows entered the final year of her presidency, the ABA sat down and looked at key collaborating organizations in the human trafficking field. They discovered that local organizations across the country were identifying the plethora of legal needs that survivors encountered but were often unable to provide legal assistance. “We saw that having access to a lawyer would be essential to survivors,” explained Vivian Huelgo, Chief Counsel on the ABA’s Task Force on Human Trafficking.

The primary purpose of the site is to serve as a matchmaker between lawyers looking to donate their time and service organizations looking for lawyers to help survivors. Both Roofeh and Huelgo also expressed additional goals for the site beyond the central matching services. “We want to promote the good practices of some of the great organizations that are doing this work,” explained Roofeh. Local organizations have made great strides in determining the best practices for helping survivors overcome a variety of obstacles and Roofeh hopes that these practices will now be shared with the greater community.

The site also highlights the need for more human trafficking service providers. In their research prior to developing the site, the ABA discovered both a lack of providers and available funding. The lack of experienced and dedicated attorneys prohibits more pro bono attorneys from volunteering in the field, as there is no one to mentor and train them on the complexity of human trafficking cases. The site is working to increase the supply of training and support, allowing more attorneys to get involved. A calendar feature on the site help people discover trainings held by partner organizations and the site will also connect people remotely to experts.

The site has excited the anti-human trafficking community due to its potential to increase awareness about this pressing issue and ability to help more survivors gain access to the resources they need.

LSNTAP/PBN Webinar: The “whats” and the “whys” of Online Intake

Posted in Legal Services, Technology, Webinar

This past August, Pro Bono Net partnered with LSNTAP to produce a webinar on online intake in legal aid. Moderated by Claudia Johnson of Pro Bono Net, the webinar reviewed online intake, what it is and how it fits in the delivery of legal services continuum, in addition to sharing two different program model implementations.

Joan Kleinberg, Director of CLEAR/Private Bar Development at the Northwest Justice Project kicked off the webinar by sharing how they developed their online intake in Washington State and the lessons they learned from the experience. Breckie Hayes-Snow, Deputy Director at the Legal Advice & Referral Center followed-up with an example from New Hampshire. Both programs made great recommendations on how to maximize the potential of online intake projects.

Next, Bob Aubin, a paralegal and self-employed developer, discussed technology nuts and bolts of online intake, and what legal non-profits need to consider and be aware of (from a technology perspective) before they start an online intake project.

Ed Marks, Executive Director at New Mexico Legal Aid wrapped up the training with an example of how to use intake data to facilitate and support regional resource allocation and collaboration across agencies as a way to promote systemic regional advocacy and effective resource allocation.

A worthwhile resource for those considering online intake projects and those already doing online intake, materials from this informative webinar are available on the SWEB Support Site. Be sure to join us for the next LSNTAP/PBN webinar!

Summer Fun!

Posted in Staff News

As summer (sadly) winds down, we want to share our staff’s summer fun with everyone so you can all see what we’re like when we’re not developing poor posture and possibly ruining our long-term vision. Our staff has done everything this summer from concerts close to home to sleeping in airports to weddings! Read on to hear and see (cause, what’s a story without pictures, right?) about our awesome adventures and remember, by the time you’re done, you’ll be about 7.5 minutes closer to the long weekend!

We’ll begin with our dearly departed VISTA, Jon who had a special concert experience:

My family and I went to see James Taylor in concert at Jones Beach in July. My parents raised me on good classic music and so despite the older crowd I had a great time! JT played all of the classics and was really engaging, and the weather was perfect/the setting beautiful. Whereas most concerts I’ve been to are loud and active, JT had everyone’s attention and it was remarkably mellow, like a 15,000 person campfire.

James Taylor Concert

The Immigration Advocates Network’s Associate Director, Pat took her family camping and tried to be out in nature as much as possible:

Pamet River

And of course, no summer is complete without a trip and show for the grandparents…

Music for Grandparents

Jillian, our Training and Field Support Coordinator, had some unique dinner partners and decided to indulge in the magic of Star Wars day (so San Francisco of her!). May the Fourth be with you all! She also reports “both the monkeys and the storm troopers were surprisingly civil.”



Ken, IAN’s Program Coordinator reports on his European adventure:

Yours truly travelled with the hardcore punk band Night Birds across Europe, selling their merch, taking photos, and keeping score on a blog. 11 countries in 12 insane days: The Netherlands, Germany, the Czech Republic, Hungary, Slovenia, Italy, Switzerland, France, the U.K., Belgium, and Finland. The band played everywhere from up in the mountains of Slovenia, down to an old cellar in the heart of Paris.


Ken also snapped a selfie with Europe’s largest waterfall in Switzerland:

Europe's largest waterfall, Switzerland

Claudia the LawHelp Interactive Program Manager and inveterate hiker went on the grand old summer tradition of fruit picking!

Cherry Tree

Jessica, our Product Manager took a trip to Lye Brook Falls, Vermont and went chasing waterfalls:


This Monday we had our staff outing. PBN New York relaxed on the beach and PBN San Francisco took a tram tour (!!!) of Angel Island and took some amazing pictures. Here is PBN NY taking long and thoughtful strolls on the beach (look at those picture perfect foot prints!):

PBN NY on the Beach

And here is PBN SF with a background that almost makes me want to move out to California (though honestly the biggest draw for this carnivore would be In-N-Out):


And now to end this post with what I know you all really want to see: weddings! Mirenda, the LawHelp Interactive Coordinator, emailed me a short summary of her summer:

Hey Jake,

I got married this summer and plan on living happily ever after.

The end,


Mirenda's Wedding

Finally, Karin our Development Officer and one of my two direct supervisors gets to close out our summer with her wedding in CT!

Karin's Wedding