LSC Innovations in Technology ConferenceThe 2019 Innovations in Technology Conference kicks off on Tuesday in New Orleans, Louisiana. The Conference brings together technologists, legal aid staff, courts, funders and others to explore innovative ways of using technology to promote full access to legal assistance for low-income individuals.

Pro Bono Net will be well-represented again this year, with a cadre of our program and technology staff in attendance. We’re also presenting in workshops covering topics ranging from the Legal Navigator initiative (www.simplifyinglegalhelp.org) to implicit bias in legal technology.

The Legal Services Corporation will be livestreaming select sessions throughout the conference including “Creating Inclusive Justice Ecosystems in Alaska and Hawaii: Developments in the Legal Navigator Initiative” with Pro Bono Net Executive Director, Mark O’Brien, and “Older Adults & Technology: The Changing Landscape of Access to Justice for Seniors” with Claudia Johnson. Claudia will also be providing an introduction to the panel “I Get Diversity but What is Inclusion: The Impact of Implicit Bias in Legal Tech” on Thursday, January 10th.

Prior to the main ITC conference, Pro Bono Net is offering two days of LawHelp Interactive Training on Monday and Tuesday to train advocates on how to develop interactive legal documents and court forms that increasing opportunities for those without an attorney to achieve justice.

In addition, Pro Bono Net and several of our partners are participating in a daylong pre-ITC workshop on January 7 hosted the Open Society Foundations focusing on legal empowerment and technology, along with OSF partners and grantees in South Africa, Ukraine, Moldova, and Mongolia. On January 8, Pro Bono Net is co-hosting a “Global Convening on Legal Empowerment and Technology” that includes a larger number of U.S. invitees and international representatives from the UK, Australia, South Africa, Moldova, Mongolia, and Ukraine. The purpose of the workshop and convening is to explore the current and potential role of technology in advancing legal empowerment strategies, with an emphasis on approaches to building legal capacity and agency within local communities.

Below is a schedule of ITCon panels and sessions with Pro Bono Net participating:

*This session will be livestreamed. To see all livestreaming sessions, view the full livestream schedule.

 

Monday, 8:00am – 5:00pm
LawHelp Interactive Training

 

Tuesday, 8:00am – 5:00pm
LawHelp Interactive Training

 

Wednesday, 10:30am
Resilient and Ready: Transforming Disaster Response through Technology and Network Building

  • Ariadna Godreau Aubert, Ayuda Legal Puerto Rico
  • Clarissa Ayala, Lone Star Legal Aid
  • Saundra J. Brown, Lone Star Legal Aid
  • Jeanne Ortiz-Ortiz, Pro Bono Net

Thursday, 8:45am
Older Adults & Technology: The Changing Landscape of Access to Justice for Seniors*

  • Sarah R Galvan, Justice in Aging/National Center on Law & Elder Rights
  • Claudia Johnson, Pro Bono Net
  • David Travis, Chautauqua County Family Court
  • Molly M. K. White, Center for Elder Law & Justice

Thursday, 10:30am
Made in NYC: Emerging Access to Justice Technology

  • Tim Baran, Pro Bono Net
  • Felicity Conrad, Paladin
  • Thomas Officer, Community.lawyer
  • Kristin Turner, Upsolve
  • Linda Tvrdy, DaisyDebt.org

Friday, 8:00am
LawHelp/probono.net Network Session: What’s New and What’s Next for 2019

  • Quisquella Addison, Pro Bono Net
  • Alex Clark, Montana Legal Services Association
  • Mike Grunenwald, Pro Bono Net
  • Laurie Rashidi-Yazd, Atlanta Legal Aid Society Inc.

Friday, 9:30am
Creating Inclusive Justice Ecosystems in Alaska and Hawaii: Developments in the Legal Navigator Initiative*

  • Sergio Alcubilla, Legal Aid Society of Hawaii
  • Lester Bird, The Pew Charitable Trusts
  • Mark O’Brien, Pro Bono Net
  • Stacey Marz, Alaska Court System
  • Glenn Rawdon, Legal Services Corporation

Friday, 11:15am
Connecting Clients to Access — Remotely Bringing Attorneys and Clients Together for Document Assembly

  • Craig Harrison, Utah Legal Services
  • Michael Hofrichter, Houston Volunteer Lawyers
  • Claudia Johnson, Pro Bono Net

Friday, 11:15am
Measuring Impact: An Analytics Framework for Civil Legal Nonprofits*

  • Tim Baran, Pro Bono Net
  • Maureen Jouhet, Illinois Legal Aid Online
  • Meaghan McDermott, Maryland Legal Aid

 

Pro Bono Net would like to recognize the thousands of volunteer lawyers who make a huge difference for those in need and the incredibly important work of pro bono volunteers in building our capacity to meet the vast unmet need for civil legal services.  This year we are celebrating National Pro Bono Week by focusing on disaster resiliency in addition to pro bono work around the country. Throughout the week we will be sharing events, resources, and highlights of the work being done to help people facing legal challenges post-disaster. We are very proud to showcase this work and hope that it will inspire more people to get involved.

We’re excited to commemorate the American Bar Association’s National Pro Bono Week, a celebration of pro bono legal assistance involving events planned and attended by public interest legal advocates and the organizations they work with. This year’s celebration is focused on disaster resiliency. Recent disasters such as Hurricanes Michael and Florence and Typhoon Mangkhut devastated communities in the southeast and U.S. territories in the Pacific.

This month, Pro Bono Net joined Dentsu Aegis Network, a global marketing communications network, for a 2-day event titled IdeaJam Hackathon, to mark the beginning of a media campaign for disaster survivors and pro bono attorneys.

Continue Reading Pro Bono Net Joins Dentsu Aegis Network for an IdeaJam to Connect Disaster Survivors with Free Legal Help

Pro Bono Net is teaming up with the Practising Law Institute to bring you a discussion about the access to justice movement and the role of pro bono in closing the gap with Honorable Jonathan Lippman and Pro Bono Net’s Executive Director, Mark O’Brien. Register now for this FREE presentation.

Achieving 100% Access: A Conversation with the Honorable Jonathan Lippman About Pro Bono’s Role in Bridging the Justice Gap is a one-hour discussion between the Honorable Jonathan Lippman, former Chief Judge of the State of New York, and Mark O’Brien, Executive Director of Pro Bono Net, on a number of topics related to the access to justice community and the roles of Pro Bono and technology in closing the justice gap.

Questions to be addressed include: how can pro bono effectively help meet the legal needs of the underserved? How should pro bono respond to emerging trends in the access-to-justice movement? What are – and how do we address – the limitations of the traditional role of pro bono in the access-to-justice movement? Register now for the one-hour briefing on June 5th.

If you are interested in additional discussions between Mark O’Brien and Honorable Jonathan Lippman on access to justice, please visit our website for highlights from our 2016 event A Conversation with Judge Jonathan Lippman.


Practising Law InstitutePractising Law Institute is nonprofit learning organization dedicated to keeping attorneys and professionals at the forefront of knowledge and expertise, as well as preparing them to fulfill their pro bono responsibilities. For more information about PLI’s pro bono programs and activities, please visit www.pli.edu/probono.

The Immigration Advocates Network (IAN) and Pro Bono Net (PBN) won this year’s ClearMark Award from the Center for Plain Language, for best Spanish-language website.  The winning site,  https://immi.org/es, which was launched shortly after the November 2016 elections, helps immigrants understand their legal options and find legal help.  

Immi is a free online resource, in English and Spanish. It uses accessible language to reach a wide audience.  An estimated 15 to 20% of the 10 to 11 million undocumented immigrants living in the U.S. are eligible for legal status.  Immi’s interactive quiz asks questions about family, immigration history, and circumstances to help them identify the options.  The site provides additional plain language articles on immigration law, legal rights, how to get good legal help, and more. It has a directory of over 1,000 nonprofit legal service providers, searchable by location. Most recently, we launched a new “Make a Plan” interview on immi, to help immigrants prepare for the risk of arrest or deportation, and protect their families.

Continue Reading Immi Wins 2018 ClearMark Award for Plain Language

Pro Bono Net staff members will be presenting on a variety of equal justice issues at the 2018 Equal Justice Conference (EJC) this week in California. The Conference takes place May 10th – 12th in San Diego and is hosted by the ABA Standing Committee on Pro Bono and Public Service and the National Legal Aid & Defender Association.

Pro Bono Net is a national nonprofit leader in increasing access to justice through innovative uses of technology and collaboration. Our staff is made up of a cross-disciplinary team from legal, technology, and community engagement backgrounds who are committed to finding innovative, sustainable solutions for expanding access to justice. The Equal Justice Conference brings together all components of the legal community to discuss equal justice issues as they relate to the delivery of legal services to the poor. Staff members will present on a wide range of topics, including cutting-edge collaboration models in the justice communities, technology to expand pro bono participation, and designing and delivering better tools to assist self-represented litigants.

Continue Reading Pro Bono Net at this year’s Equal Justice Conference

After completing a major technology rebuild of LawHelp Interactive’s (LHI’s) backend in 2015, the LHI team shifted focus to improving the look and feel of LHI. That same year, about 20% of users accessing lawhelpinteractive.org were doing so with mobile and tablet devices making it clear that the mobile and tablet experience should be a central consideration for any redesign of the site.

With that in mind and in partnership with Legal Aid Society of Hawaii (LASH), LHI secured funding for a mobile-first redesign and related enhancements to the LHI platform. LASH and the LHI team formed a group of national partners to serve on a mobile usability committee*. We also enlisted the help of Rootid, a national brand strategy, design and web development firm for nonprofits to create the new designs and layouts. Rootid was a great fit for this project because they were able to leverage their prior experience with LHI where they conducted a device-independent LHI usability study (funded under a Legal Services Corporation Technology Initiative Grant).

Implementation

With the new designs and related enhancements settled upon by the summer of 2017, the LHI Tech team began coding these enhancements. This development was in part funded through another Legal Services Corporation Technology Initiative Grant that supports the LHI infrastructure granted through Ohio State Legal Services Association (OSLSA).

Pro Bono Net’s Mirenda Meghelli and Alice Pucheu were leads on the project, and were supported by their colleagues Doug Carlson, Greg Tenzer, and Kanchana Hedge.  LHI Program Manager Claudia Johnson also acted in an advisory capacity, and others at PBN were also key in helping the project become a reality, including Liz Keith and Mark O’Brien. After deployment, Pro Bono Net’s Community Support Associate Rafael Ramirez has been key in tracking end user help requests.

Though the new look and feel did not include major changes in functionality for the platforms, some improvements were made to take advantage of the opportunity. The new features include improving the search function and abilities through a new grid system, and improving the account creation/sign in experience to make it easier for users. The system now also lets attorneys mark “favorite” forms; a helpful shortcut for regular users.

Plain Language

In addition to an updated design, the new platform underwent a plain language review to improve accessibility of the platform across all devices. The LHI environment has been significantly improved since the redesign went live and additional enhancements and fixes continue to be pushed based on end user feedback and ongoing testing. More than 4,000 people have watched the new informational video, and feedback from partners and users on the new design has been positive:

“I really liked the mobile-optimized interface!”

“Staff are always available and responsive. New website design seems much more user-friendly.”

“The website redesign is a great improvement.”

With more than 1 million interviews served on LHI in 2017, this mobile-first redesign will benefit the large and growing number of LHI users.

Learn More

If you want to learn more about LawHelp Interactive, please contact Claudia Johnson at cjohnson@probono.net. If you have questions related to the LHI Redesign project, please contact Mirenda Meghelli at mmeghelli@probono.net

More information about LHI can be found here: probono.net/lhi or to visit LHI go to http://www.lawhelpinteractive.org

*The mobile advisory group is made up of national partners from California, Ohio, Florida, Illinois, Michigan, South Carolina, Minnesota, Massachusetts, Kansas, Utah, and Georgia. The group also included technology partners from HotDocs Corporation and CALI.


Pro Bono Net leads a national effort to provide online legal document assembly for poverty law and court access to justice programs. LawHelp Interactive allows subject matter experts to create interview templates that can be used to assemble court forms and other legal documents based on a user’s input. The system increases opportunities for self-represented litigants to achieve justice on their own and improves efficiency for legal aid, pro bono and courts-based access to justice programs. Read a case study about how the NY Courts are using LawHelp Interactive. This project is in collaboration with Ohio State Legal Services Association, with funding by the Legal Services Corporation and the State Justice Institute, and using HotDocs software.

There are 21 summer internship opportunities for law students interested in public interest law and technology through the ATJ Tech Fellows program. Two of these positions will be hosted by Pro Bono Net in New York.

The ATJ Tech Fellows program is designed to provide law students with practical experience on the use of technology in the delivery of legal services. The program offers a combination of virtual classroom learning and a 10-week hands on placement at a partner organization.

One of these positions will be placed in our NY office, working with the national online document assembly team, LawHelp Interactive (LHI) (https://www.atjtechfellows.org/pro-bono-net).

The other position is with partners in NY, Nassau Suffolk Law Services Committee (https://www.atjtechfellows.org/nassau-suffolk-law-services), and hosted at LawHelpNY (LHNY).

As part of the ATJ Tech Fellows programs the summer participants will be part of a diverse cohort across the country receiving training via virtual classrooms, “brown bags” with national thought leaders, and access to mentors through the program. The fellowship also provides a stipend. More details on the Fellowship and how to apply can be found here: https://www.atjtechfellows.org/overview/

 

Deadline is 2/9/2018 for applications.


The Access to Justice Tech Fellows is a 10-week fully funded experiential learning program that places law students at legal services organization to develop innovative solutions that leverage technology, data, and design to expand access to legal services and improve our civil justice.

Several Pro Bono Net staff members will be presenting at multiple sessions on a variety of equal justice issues at the 2017 NLADA Annual Conference, December 6th-9th. NLADA brings together more than 700 equal justice advocates each year to participate in substantive workshops on topics critical to helping effectively meet the legal needs of low-income people. This year’s NLADA conference theme is “Safeguarding Justice for All.”

Pro Bono Net is a national nonprofit leader in increasing access to justice through innovative uses of technology and collaboration. Pro Bono Net’s staff is made up of a cross-disciplinary team from legal, technology, and community engagement backgrounds who are committed to finding innovative, sustainable solutions for expanding access to justice. Pro Bono Net will present on a wide range of topics, including innovative uses of online document assembly and technology to expand pro bono participation.

Staff attending the conference includes Mark O’Brien, Executive Director; Audrey Roofeh, Director of Program Delivery; Quisquella Addison, LawHelpNY Program Director, Claudia Johnson, LawHelp Interactive Program Manager; Mirenda Meghelli, LawHelp Interactive Program Coordinator, and Mike Grunenwald, Program Coordinator.

For more details on each workshop, please visit the NLADA website here.

Thursday, December 7

4:15 – 5:45 pm

Building tools for Self Represented Litigants: LawHelp Interactive and A2J Author

  • John Mayer, CALI
  • Claudia Johnson, Pro Bono Net

Friday, December 8

8:30 – 10:00 am

Urban Pro Bono Meets Rural Clients:  Remote Services Delivery Models in Action

  • Lillian Moy, Legal Aid Society of Northeastern New York
  • Melody Harkness, Legal Aid Society of Northeastern New York
  • Claudia Johnson, Pro Bono Net
  • Mike Grunenwald, Pro Bono Net

10:30-12pm

Big Ideas: The Future of Pro Bono

  • Sharon Goldsmith, Pro Bono Resource Center of Maryland
  • Mark O’Brien, Pro Bono Net
  • Eve Runyan, Pro Bono Institute
  • Steve Scudder, ABA Standing Committee on Pro Bono and Public Service

4:15 – 5:45 pm

How you can Leverage Online Forms to Enhance your Staff and Pro Bono Attorney’s Work

  • Lillian Moy and Melody Harkness, Legal Aid Society of Northeastern New York
  • Neil Steinkamp, Ross Risius Stout
  • Courtney Smith, Veterans Consortium Pro Bono Program
  • Claudia Johnson, Pro Bono Net

 


National Legal Aid Defender Association (NLADA) is America’s oldest and largest nonprofit association devoted to excellence in the delivery of legal services to those who cannot afford counsel. They provide advocacy, guidance, information, training, and technical assistance for members of the equal justice community, especially those working in public defense and civil legal aid.

NLADA’s Annual Conference is the leading national training event of the year for the civil legal aid, indigent defense, and public interest law communities. The conference offers advocates the substantive information and professional skills they need to respond to the legal needs of low-income people, provides unparalleled opportunities to meet and exchange ideas with colleagues from across the country, and helps fulfill continuing legal education requirements.

At the 2017 Equal Justice Conference (EJC) this week, several Pro Bono Net staff members will be presenting on a variety of equal justice issues. The Conference takes place May 3-6th in Pittsburgh and is hosted by the ABA Standing Committee on Pro Bono and Public Service and the National Legal Aid & Defender Association.

Pro Bono Net is a national nonprofit leader in increasing access to justice through innovative uses of technology and collaboration. Pro Bono Net’s staff is made up of a cross-disciplinary team from legal, technology, and community engagement backgrounds who are committed to finding innovative, sustainable solutions for expanding access to justice.

The Equal Justice Conference brings together all components of the legal community to discuss equal justice issues as they relate to the delivery of legal services to the poor. Pro Bono Net will present on a wide range of topics, including emerging technology trends in the equial justice community, technology to expand pro bono participation, and designing and delivering better tools to assist self-represented litigants.

Staff attending the conference includes Mark O’Brien, Executive Director; Liz Keith, Program Director; Claudia Johnson, LawHelp Interactive Program Coordinator; Mike Grunenwald, Program Coordinator;  Sam Halpert, LawHelp Program Coordinator; and Jessica Stuart, Pro Bono Manager Product Manager.

Pro Bono Net staff are participating in the following pre-conference activities and conference workshops. For more details on each workshop, please visit the EJC website here.

Thursday, 10 AM

Emerging Technology: Envisioning Broad Benefits to Legal Aid
  • IV Ashton, LegalServer and Houston.AI
  • Liz Keith, Pro Bono Net
  • David Neumeyer, Virginia Legal Aid Society
  • Roger Skalbeck, University of Richmond School of Law
Hot Topics in Civil Right to Counsel: Pilots, Research Results, Legislation
  • Lise Adams, D.C. Bar Pro Bono Center
  • Mike Grunenwald, Pro Bono Net
  • Mairi McKeever, Justice & Diversity Center of the Bar Association of San Francisco
  • John Pollock, National Coalition for a Civil Right to Counsel

Thursday, 11:45 AM

LawHelp / probono.net / LawHelp Interactive Network Gathering

Room 301

Programs are invited to share project highlights and connect with others around the country working on or interested in LawHelp.org, probono.net or LHI online forms initiatives. Pick up your lunch in the gallery and join us in room 301!  Contact Liz Keith at lkeith@probono.net with any questions.

Thurdsay, 1:30 PM

Delivering Better Tools to Self-Represented Litigants: Tips for Websites and Document Assembly
  • Sam Halpert, Pro Bono Net
  • Rochelle Klempner, New York State Courts Access to Justice Program
  • Angela Tripp, Michigan Legal Help Program

Friday, 8:30 AM

Closing the Justice Gap with Remote Service Delivery
  • Mike Grunenwald, Pro Bono Net
  • Claudia Johnson, Pro Bono Net
  • Lillian Moy, Legal Aid Society of Northeastern New Yor

Friday, 10:30 AM

Big Ideas: The Future of Pro Bono
  • Kevin Curnin, Stroock & Stroock & Lavan
  • Sharon Goldsmith, Pro Bono Resource Center of Maryland
  • Mark O’Brien, Pro Bono Net
  • Eve Runyon, Pro Bono Institute
  • Steve Scudder, American Bar Association
  • Joe Sullivan, Pepper Hamilton
  • Witold “Vic” Walczak, ACLU of Pennsylvania

Friday, 1:45 PM

Learning to Love and Use Your Data
  • Claudia Johnson, Pro Bono Net
  • Sam Halpert, Pro Bono Net
  • Mary Kaczorek, Mid-Minnesota Legal Aid

Friday, 1:45 PM

50 Tech Tips
  • David Bonebrake, Legal Services Corporation
  • Liz Keith, Pro Bono Net
  • Glenn Rawdon, Legal Services Corporation
  • Jane Ribadeneyra, Legal Services Corporation
  • Brian Rowe, Northwest Justice Project

About Pro Bono Net

Pro Bono Net is a national non-profit organization dedicated to increasing access to justice. Through innovative technology solutions and expertise in building and mobilizing justice networks, Pro Bono Net transforms the way legal help reaches the underserved. Comprehensive programs including www.probono.net, www.lawhelp.org,  www.lawhelpinteractive.org and the Immigration Advocates Network, enable legal advocates to make a stronger impact, increase volunteer participation, and empower the public with resources and self-help tools to improve their lives.

About the Equal Justice Conference

The Equal Justice Conference, hosted by the American Bar Association and NLADA, brings together all components of the legal community to discuss equal justice issues as they relate to the delivery of legal services to the poor and low-income individuals in need of legal assistance.

The emphasis of this Conference is on strengthening partnerships among the key players in the civil justice system. Through plenary sessions, workshops, networking opportunities and special programming, the Conference provides a wide range of learning and sharing experiences for all attendees.

 

There is an online form available from the New York Courts which allows adults to change their name in the State of New York. The form can be used statewide and it is one of the most popular online forms in the United States, hosted by Pro Bono Net’s LawHelp Interactive. From just October to December 2016, the form was created almost 15,000 times.

Online Form Name ChangeLegal Name Changes via Online Form

Transcend Legal, https://transcendlegal.org/ – a new nonprofit that serves the needs of the trans community in NY state – reached to Claudia Johnson, Pro Bono Net’s LawHelp Interactive Program Manager, in late 2016 to find out more about the online form. The form is created and hosted by the NY Courts Access to Justice Program, and is accessible here: http://nycourts.gov/courthelp/Namechange/forms.shtml

The ability to change their legal name is an important right for transgender persons. Having a name that matches their gender identity can minimize discrimination, increase their personal safety, and make it easier to obtain and maintain employment. However, the ease of changing names can vary, affecting a great many transgender individuals.

With this in mind, Claudia connected Noah Lewis, and Charlie Arrowroot (Transcend Legal) and Milo Primeaux (Empire Justice Center) with Rochelle Klempner, Chief Counsel at the New York State Courts Access to Justice Program. A discussion ensued about the practice of some New York counties adding hoops for the applicants in addition to submitting the printed form. These hoops often require waiting periods, multiple court visits, and additional costs. The New York Access to Justice Program contacted the local courts to inquire about those additional requirements that were creating a hardship for filing pro se in those counties.

A Successful Outcome

By early February 2017, the local requirements and hurdles were removed, and the form can now be filed in all counties in NY State as is, without extra requirements. This is an important victory for the transgender community in New York and is one step further down the road of increasing access to justice for transgender and non-binary individuals.

In addition to developing innovative technologies, Pro Bono Net specializes in connecting members of the civil legal community to facilitate increased access to justice. In NY, the partnership between the New York Courts and Pro Bono Net allowed Transcend Legal and Empire Justice Center to bring the legal needs of the transgender community directly to those who could help make changes. The simplification of the process that makes it easier for adults to change their identity documents allows more people to live safely in the state of NY.

Looking to the Future

Transcend Legal, Empire Justice Center, and the New York Courts Access to Justice Program are now exploring further simplification opportunities to remove access to justice barriers to adult name changes and other forms. They will explore remote work flows and further clarifications on the instructions for those who use the form to change their name in months to come. Collaborations of this kind are crucial in ensuring that the justice system runs smoothly and is accessible to those who cannot afford an attorney.


Transcend LegalTranscend Legal cultivates equitable social, medical and legal recognition of transgender people by offering culturally competent, transgender-led legal representation, public policy advocacy, community education & organizing, and public education.

 

Empire Justice is a statewide, multi-issue, multi-strategy public interest law firm focused on changing the “systems” within which poor and low income families live. With a focus on poverty law, Empire Justice undertakes research and training, acts as an informational clearinghouse, and provides litigation backup to local legal services programs and community based organizations.  As an advocacy organization, we engage in legislative and administrative advocacy on behalf of those impacted by poverty and discrimination.  As a non-profit law firm, we provide legal assistance to those in need and undertake impact litigation in order to protect and defend the rights of disenfranchised New Yorkers.

 

NYCourts ATJ ProgramThe NYS Courts Access to Justice Program is one of the Unified Court System’s many programs and initiatives which strive to increase access, improve the delivery of justice and promote public confidence in the courts. Prior to March 2009, the responsibilities of the NYS Courts Access to Justice Program were overseen by the former Office of the Administrative Judge for Justice Initiatives.